When agencies disappear, undocumented Laravel or WordPress projects become liabilities. This article is a demand list we also apply to ourselves. IMRAN AHMED MOSHIO includes handover packs as standard on web engagements from Dhanmondi.
- Staging URL and how it differs from production.
- Deploy steps a second engineer could follow.
- Credential ownership list: who holds domain, host, repository, Business Manager, and app stores.
- Backup schedule and restore test date — a backup that was never restored is a rumour.
- Support window: what is included, what is billable, and how to open a ticket.
Demand this at acceptance, not after the relationship sours. If a vendor will not write it down, that is the finding.
